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Restaurant Manager





Job Overview

Responsible for the day-to-day operation of a specific bar, providing service to both external and internal guests by performing the following duties:

Position Description

  • Prepares and serves alcoholic and non-alcoholic beverages for guests and for staff to serve to guests.
  • Verifies all guests that purchase alcohol are at least 21 years of age.
  • Follows all established recipes and procedures in beverage preparation.
  • Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques.
  • Takes orders and delivers food and beverage in a timely manner.
  • Operates point-of-sale system with high level of efficiency and handles large amounts of currency.
  • Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures.
  • Tracks items that were spilled or wasted.
  • Assists with stocking the bars initially with liquor, beer, wine, juices, mixes, glassware, utensils, cocktail napkins, fresh-cut fruit, garnishes, etc.
  • Conducts inventory of all liquor and bar-related supplies.
  • Ensures guests receive immediate, friendly, and personalized service to build their intent to return.
  • Maintains satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment.
  • Follows proper ordering procedures to maintain appropriate par levels of all bar-related products.
  • Maintains high level of knowledge regarding the company’s products and happenings and communicates properly to guests; establishes rapport with all guests through name recognition.
  • Adheres to responsible alcohol service established by company policy.
  • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
  • Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
  • Adheres to all company policies and procedures as established in the Staff Member Handbook.

Skills and Experience

One to three years experience as a bartender required (high-volume environment preferred); or equivalent combination of education and experience. 

Health permit/food safety and alcohol awareness certification; staff member is required to obtain cards individually and provide proof of possession prior to first day of employment